Insurance Claims for Boarding Up in Sevenoaks (TN13–TN15)

If you’re dealing with a burglary, storm, or accidental damage, the last thing you need is paperwork stress. We help property owners and managers in Sevenoaks (TN13–TN15) secure their premises quickly and provide clear documentation your insurer will expect. We’re an established local team with 10+ years trading, fully insured, and all technicians are DBS-checked. While we’re not loss adjusters or legal advisors, we know the process and will guide you step by step.

For urgent situations, please don’t wait—Call 01732 900 519 for emergency boarding up. We can talk you through immediate next steps and give a realistic ETA.

How We Support Your Insurance Claim

We secure the property and give you the evidence to move your claim forward. After we attend, you’ll receive a clear job pack, typically including:

  • Time-stamped before-and-after photos of the damage and the completed make-safe
  • A work statement describing what happened and what we did
  • An itemised invoice showing labour, materials (e.g., 18mm exterior-grade plywood, anti-tamper fixings), and access equipment if used
  • Notes on any structural or glazing issues we identified for follow-up trades
  • Technician details (DBS-checked), date/time of attendance, and site address

Why this helps: insurers need proof of the incident, proof of mitigation (you acted to “make safe”), and a breakdown of costs. Supplying this promptly can reduce back-and-forth and speed decisions.

If your insurer or loss adjuster requests variations (e.g., separate material lines or additional photos), we’ll accommodate wherever possible.

What To Do First After Damage

  1. Stay safe. If there’s an active crime scene, fire risk, live electrics, or falling glass, keep clear and call the emergency services.
  2. Call us to secure the property. Boarding up prevents further loss and is commonly required under policy terms.
  3. Notify your insurer as soon as practical. Ask for your claim reference number and note the name of the person you spoke to.
  4. Document the scene if safe: quick photos of damage, debris, footprints/tyre marks, and any forced entry points.
  5. Keep receipts and records. Our itemised invoice and photos will be sent to you; keep these with your claim reference.

If glazing needs permanent replacement, we’ll tell you, and you can pass our notes to your preferred glazier or your insurer’s network.

What Insurers Usually Expect

Most policies require you to take “reasonable steps to prevent further damage.” Temporary boarding or security screens are standard measures. Insurers typically look for:

  • Evidence of damage (photos, brief description of incident)
  • Prompt mitigation (boarding up, temporary steel door if a door can’t be secured)
  • Reasonable, itemised costs
  • Any police reference number if a crime is involved

We provide all of the above as part of our service. If you’re unsure what your policy covers, your insurer is the authority; we’ll supply whatever documentation they request from us.

Our Process When Insurance Is Involved

  • Your call: We ask what happened, the property type, and access considerations. If urgent, we prioritise attendance and give a realistic ETA (no fixed guarantees).
  • On site: We assess damage, measure accurately, and install the most appropriate solution—e.g., 18mm plywood boarding for larger windows, 12mm OSB on smaller openings, anti-tamper fixings to prevent removal from outside, or a temporary steel door if the door frame is compromised.
  • Make safe: We ensure openings are secure and weather-resistant where relevant. For shopfronts, we leave clear signage access where needed and discuss security overnight.
  • Documentation: We take time-stamped photos, write a concise work statement, and issue an itemised invoice. You can forward these directly to your insurer.
  • Follow-up options: If non-destructive fixing isn’t possible due to a shattered frame, we explain options before proceeding. We can revisit if an adjuster needs us to refit or reposition temporary measures.

Learn more about specific make-safe methods here:

Common Scenarios and Insurance Notes

  • Burglary or forced entry: We often find splintered door frames or smashed side windows. A [temporary steel door] may be recommended when a door can’t be secured; otherwise robust door boarding is typical. See our post-burglary guidance.
  • Vandalism or smashed shopfront: Larger panes need careful panel sizing and battening; anti-tamper fixings matter if the site will be unattended. See vandalism repair.
  • Storm damage: High winds loosen frames, skylights, and soffits. We board to keep weather out and note any water ingress for your claim. See storm damage support.
  • Fire damage: We secure openings after the fire service leaves. We don’t do smoke/odour remediation, but we make the building safe to deter trespass. See post-fire securing.
  • Flood impact: Swollen timber frames may not hold standard fixings; we adapt methods and record conditions for the insurer. See flood damage steps.
  • Accidental impact: Vehicle strikes or on-site accidents can affect structure. We’ll secure the opening and advise if a structural survey is needed. See accident damage.

Documentation You’ll Receive

You can expect a concise, insurer-friendly pack:

  • Work statement summarising incident context and actions taken
  • Time-stamped site photos (before, during, after)
  • Itemised invoice detailing labour, materials, and access considerations
  • Our company credentials: 10+ years trading, fully insured, DBS-checked technicians
  • Optional: brief notes for follow-on trades (glazing, joinery)

If your insurer requests different formatting or additional info, tell us. We’re happy to reissue documents to suit their process.

Who We Work With

  • Homeowners and tenants in TN13, TN14, TN15
  • Landlords, letting agents, and block managers
  • Shop owners and facility managers who need out-of-hours help
  • Vacant/void property managers needing medium-term security (e.g., steel security screens)

Relevant pages:

Limits And Honest Details

  • We don’t guarantee specific arrival times; traffic and workload vary. On the phone, we give a realistic ETA and keep you updated.
  • We secure the property; we don’t do smoke or odour remediation.
  • We’re not loss adjusters or legal advisors. For coverage queries, your insurer is the authority.
  • If frames are too damaged for standard fixings, we’ll explain options (e.g., additional bracing, temporary steel doors) before proceeding.

For urgent make-safes, always call first: 01732 900 519.

Frequently Asked Questions (Insurance-Focused)

Will my insurer cover boarding up after a break-in?

Many policies do cover emergency boarding as a necessary step to prevent further loss. We provide itemised invoices and photos your insurer will expect. Always check your policy or call your insurer for confirmation.

Can you send the documentation directly to my insurer?

Yes—if you share your claim reference and contact details, we can CC your insurer or adjuster when we issue the invoice, photos, and work statement.

Do you take payment, or do you invoice the insurer?

Usually the policyholder pays us and reclaims from their insurer. Some insurers may pay suppliers directly, but this must be agreed with them in advance. Our pricing page explains cost factors.

What if this happens out of hours?

We operate 24/7 for emergencies. Call us on 01732 900 519. We’ll prioritise attendance, make safe, and issue documentation suitable for your claim. See our 24-hour emergency service.

I don’t have a police reference number yet—can you still attend?

Yes. For crimes like burglary or vandalism, report to the police when safe and note your reference number when issued. We can attend and secure first if needed.

My insurer requested anti-tamper fixings—do you use them?

Yes. We commonly use anti-tamper fixings so boards can’t be removed from outside—particularly important if the property will be unattended overnight.

How fast can you get here?

We don’t promise fixed times, but we aim to attend as quickly as possible across TN13, TN14, and TN15. Call us for a realistic ETA. If appropriate, we’ll suggest temporary measures you can take while you wait.

Do you provide RAMS for commercial work?

Yes, upon request. For shopfronts and managed sites, we can provide RAMS and liaise with on-site teams. See shopfront boarding.

Next Steps